FREQUENTLY ASKED QUESTIONS

How Can We Help?

Find answers to common questions about our products, ordering process, delivery and customer support.

Dormley & Co. offers a range of practical counting and calculation tools, including digital counters, handheld calculators, desktop calculators and other useful everyday devices.

Simply browse our products, select the item you need, add it to your basket and complete the checkout process with your delivery details.

Our products are selected for practical everyday applications, including office work, learning environments, retail activities and personal use.

Orders are usually prepared within 1–2 working days and delivered within 2–5 working days after processing.

For further information, please view our Delivery Policy.

Yes. We provide free delivery on all orders placed through our online store.

Yes. Customers may request a return within 30 days from the delivery date, subject to the conditions explained in our Refund Policy.

Once a return has been received and approved, refunds are processed within 5 working days.

After processing, the refund will usually appear within 3–7 working days, depending on the payment provider and processing times.

Many products include product information or instructions where applicable. If you need assistance with a product, our support team will be happy to help.

Yes. If you have questions about products, orders or delivery, please contact our support team and we will respond as soon as possible.

We recommend checking product descriptions and specifications to find the item that best matches your intended use.