Terms Of Service
These terms explain the conditions for using our website and purchasing products from Dormley & Co.
These Terms & Conditions apply immediately and set out the guidelines for using the Dormley & Co. website, placing orders and accessing our services.
By browsing our website or completing an order, you agree to these terms and conditions.
1. Website Use
Our website provides information about our products, services and shopping options.
Customers agree to use this website responsibly and provide accurate information when placing an order or contacting us.
2. Products And Availability
We aim to ensure that product descriptions, images and specifications are clear and accurate.
Product availability may change from time to time. If an item becomes unavailable, we will provide appropriate information regarding the order.
3. Pricing And Payments
All product prices displayed on our website are shown in pounds sterling.
Prices may be updated occasionally to reflect changes in products, availability or business requirements.
Orders are only confirmed after the checkout process has been completed successfully.
4. Placing An Order
When you place an order, you are making a request to purchase the selected products.
We will review order details and provide confirmation once the order has been accepted for processing.
Please check your product selection, delivery information and contact details before submitting your order.
5. Delivery
Orders are prepared and delivered according to the information provided in our Delivery Policy.
Estimated delivery times are provided as guidance and may vary due to courier schedules or circumstances outside normal processing times.
6. Returns And Refunds
Customers may request returns and refunds according to the conditions explained in our Refund Policy.
Refund requests should be submitted within the stated return period with relevant order information.
7. Product Information
We make reasonable efforts to display accurate product details, including images, descriptions and specifications.
Minor differences may occur due to screen settings, product updates or normal manufacturing variations.
8. Customer Communication
Customers may contact us regarding products, orders or general enquiries through the available contact channels.
We aim to respond to customer enquiries within 3 working days.
9. Intellectual Property
All website content, including text, images, design elements and branding materials, is provided for the operation of the Dormley & Co. website.
Content should not be copied, reproduced or used without appropriate permission.
10. Changes To These Terms
We may update these Terms & Conditions when necessary to reflect changes to our products, services or website operations.
Updated terms will become effective immediately once displayed on this page.
11. Contact Us
If you have any questions regarding these Terms & Conditions, please contact our customer support team.
We aim to respond to enquiries within 3 working days.